if you have some free time…
we need a one-stop shop for finding knowledge.
A simple knowledgebase is all we need.
Vision: It should be as straightforward as a google search.
You search for the terms by keyword.
You get results list showing: keyword matches and a brief summary.
1) set up an indexing service that runs every night.
it takes a text file dump of each file in sosa.
it records that with the file name, location, and last modified date.
the data is dumped into a sql server db.
2) set up a search page on supportweb
3) set up a results on supportweb